Question 1

Do you offer pickup?

Accepted Answer

Yes, curbside pickup options are available by arrangement, please contact us to schedule a pickup time.

Question 2

Do you offer delivery?

Accepted Answer

Yes, we offer flower delivery throughout Calgary and Airdrie. Delivery fees applied.

Question 3

How much is delivery in Calgary?

Accepted Answer

We offer complimentary delivery across NW Calgary on orders over $95. For Airdrie and other Calgary areas, delivery is available for a flat fee of $15.

Question 4

Do you offer same-day delivery?

Accepted Answer

Same-day delivery may be available for orders placed before cut-off time, subject to availability. We recommend ordering in advance if possible.

Question 5

Can you create a custom floral design for your occasion?

Accepted Answer

Yes — we can design an arrangement around your preferred flowers, colour palette, and occasion. Share your vision through the Special Request & Order Form, and we will be in touch once we receive it.

Question 6

How do I keep my flowers fresh longer?

Accepted Answer

Every Emerald Floristry arrangement comes with a flower card to help you keep your blooms looking their most radiant. For your convenience, our care guide is also available here.

Question 7

Q: Do you offer floral subscription services at Emerald Floristry?

Accepted Answer

A: Yes, Emerald Floristry is excited to launch our floral subscription service starting September 2026. It will begin with our signature sustainable series - Emerald’s Jar. This subscription is designed to bring fresh, seasonal blooms directly to your doorstep while emphasising eco-friendly practices, reflecting our commitment to sustainability and premium floral design.

Question 8

Is your price in CAD?

Accepted Answer

Yes, all prices are listed in Canadian Dollars (CAD).

Question 9

Can I request specific flowers or colours in my arrangement?

Accepted Answer

Yes, absolutely. We welcome flower and colour preferences, and we’ll do our best to design something that reflects your vision while working beautifully with seasonal availability. Share your request with us, and we’ll create with intention and care.

Question 10

What happens if a flower shown in my design is unavailable?

Accepted Answer

Because we work with fresh, seasonal blooms, occasional substitutions may be needed. When that happens, we choose flowers of similar style, colour, and value so your arrangement keeps its intended beauty and feeling.

Call us now 825-437-5886

FAQ